Terms of service

These Terms of Service govern purchases from Fold & Flame. The Store is operated by Shenzhen Avino Technology Co., Ltd. The company's legal address and customer contact details are available on our Contact Us page.

Products and orders

We aim to present product descriptions, images, prices, and availability accurately. Colors may appear different on different screens. Please review your order and delivery details before submitting payment. An order is subject to payment confirmation and product availability. If we cannot fulfill an order, we will contact you and arrange an appropriate cancellation or refund.

Prices, payment, and taxes

Product prices are displayed in USD. Available shipping methods, charges, and any applicable sales tax are shown at checkout before payment. You are responsible for providing accurate payment, contact, and delivery information. Payment is processed through the methods offered at checkout.

Fulfillment and delivery

We currently deliver to U.S. addresses. Third-party suppliers may fulfill and dispatch products from locations different from our registered business address. Processing times, estimated delivery times, and shipping charges are explained in our Shipping Policy. Delivery estimates are not guarantees. We will contact you about material fulfillment delays and the options available for your order.

Returns and refunds

Return eligibility, request deadlines, shipping costs, and refund timing are explained in our Return & Refund Policy. Contact info@foldandflame.com before sending any item back so we can review the issue and provide the correct instructions for your order.

Site use and content

You must not use the site for unlawful or fraudulent activity. Store text, images, and design may not be copied for commercial use without permission from the relevant rights holder.

Consumer rights and changes

Nothing in these Terms limits rights that cannot be excluded under applicable law. We may update these Terms by publishing a revised version on this page. Changes do not retroactively remove rights attached to orders already placed.

Contact

For questions about these Terms, email info@foldandflame.com or visit our Contact Us page.